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As a safety precaution to all of our customers, it is our policy NOT to accept any returns on opened or used products.
If a product has been ordered incorrectly or is no longer desired, the products must be returned to Tattoo Addict in its original, unopened packaging and in a new and unused condition. These products will be refunded in the form of store credit only. This credit will only be passed to the client account once the returned item/s has been received by Tattoo Addict in original packaging and not damaged in any way.
Such returns are subject to a 10% handling fee and credit will not be passed for original shipping charges. The cost of returning this product to Tattoo Addict is the responsibility of the customer, and the customer needs to make their own arrangements to get products back to Tattoo Addict. Returns of items will only be accepted should the customer inform Tattoo Addict in writing and return the goods within 7 working days of delivery confirmation. Tattoo Addict does not give cash refunds. All refunds will be done in the form of store credit.
In the event of an erroneous delivery or defective products sent out by Tattoo Addict, replacements will be sent out by Tattoo Addict subject to stock availability. Shipping costs for replacement items will be paid by Tattoo Addict.
NO RETURNS OR EXCHANGES ALLOWED ON ANY JEWELLERY ITEMS FOR HYGIENE REASONS.